EVALUASI KINERJA PEGAWAI KANTOR DESA DALAM UPAYA OPTIMALISASI PELAYANAN PUBLIK DI DESA TANJUNG LEIDONG
Abstract
The aim of this research is to find out how village office employees perform in efforts to optimize public services in Tanjung Leidong Village. This research is qualitative research which prioritizes an empirical juridical approach. The empirical juridical approach is intended to analyze problems by combining materials in the form of secondary data with primary data obtained in the field, namely regarding the implementation of the work plan for the Tanjung Leidong village government. The types and sources of data used in this research are divided into primary data (interviews, observations) and secondary data obtained from library materials. All data that has been collected by researchers is carried out in an analysis process based on performance standards according to Sumoroto, namely efficiency, effectiveness, fairness and responsiveness. Based on the results of the analysis related to the problems above, the researcher concluded that the performance of the Tanjung Leidong Village government in discussing and preparing village government work plans has not been implemented well, this is influenced by several factors, namely the lack of cooperation between village government institutions, the existence of programs work that is not on target, the village government is less responsive in absorbing the aspirations and desires of the village community.
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