ERROR ANALYSIS ON THE STUDENTS WRITING OF COMPLAINING LETTER AT FIFTH SEMESTER OF ENGLISH LANGUAGE TEACHING DEPARTMENT Edulitics 2015 3 OF UNISDA LAMONGAN
ABSTRACT: This study presents the analysis of errors made by the students of fifth semester of
English Language Teaching Department of UNISDA Lamongan in writing complaining letter based
on the surface structure. The researcher uses descriptive qualitative as the research design of this
study. In analyzing the data, the researcher follows some steps, they are: (1) coding the errors made
by the students, (2) classifying the errors the students made, (3) discussing and summarize the
findings. The researcher found that the level of grammatical accuracy in writing complaining letter
was 71%. Then, the level of grammatical inaccuracy in writing complaining letter was 29%. The
highest level of error was omission (51 errors or 48%). The second level of error was
misinformation (24 errors or 23%). The third level of error was addition (16 errors or 15%). The last
level of error was misordering (15 errors or 14%).
Keywords: Error Analysis, Writing, Complaining Letter
Authors retain copyright and grant the journal the right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) before and during the submission process, as it can lead to productive exchanges and earlier and greater citation of published work.